Terms and Conditions
Terms and Conditions - Last updated: 30 October 2025
1. Acceptance of terms
By accessing or using this website or engaging our services, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use.
2. Professional services
We provide professional coaching, facilitation, and advisory services. All information and materials are for professional development and educational purposes and do not constitute psychological, medical, or financial advice.
3. Confidentiality and ethics
All coaching conversations, recordings, and notes are treated as confidential. When the sponsoring organisation funds the coaching, only high-level progress themes may be discussed with prior client consent. We comply with the International Coaching Federation (ICF) Code of Ethics.
4. Use of digital technology for recording and transcription
Coaching and group sessions may be recorded and transcribed using secure digital technology for the purposes of service delivery, reflection, analysis, and professional supervision. This is a standard part of our professional practice and is considered implied consent when engaging our services. Recordings and transcripts remain confidential, are not shared with third parties, and may be shared with you upon request. You may opt out of recording at any time by notifying us in writing.
5. Payment and cancellation
Fees and payment terms are confirmed in writing before commencement. Cancellations made less than 24 hours before a scheduled coaching session and 7 days before a scheduled workshop may be charged in full unless otherwise agreed.
6. Intellectual property
All materials, frameworks, and written content are owned or licensed by CC YOUR FUTURE AND OR Galvin & Co. You may not reproduce, distribute, or adapt any material without written consent.
7. Limitation of liability
We strive to provide accurate and meaningful services but make no guarantees as to outcomes. We are not liable for any indirect, incidental, or consequential loss resulting from use of our site or services.
8. Governing law
These Terms are governed by the laws of Australia, specifically the state of Western Australia and any disputes will be subject to its courts.
9. Legal compliance
We conduct our business in accordance with all relevant Australian laws and regulations, including consumer law, privacy law, and professional standards legislation. Nothing in these Terms limits your statutory rights under Australian law.
10. Use of client organisation name and logo
Unless otherwise agreed in writing, we may use the name and logo of the client organisation for reasonable marketing and promotional purposes, such as identifying the organisation as a valued client on our website or in proposals. Confidential information will never be disclosed, and clients may request removal of references at any time.
11. Professional Indemnity and Public Liability Insurance
We maintain appropriate Professional Indemnity (PI) and Public Liability (PL) insurance coverage for all coaching, facilitation, and advisory activities. Certificates of currency are available on request.
12. Amendments
We may revise these Terms at any time by updating this page. Continued use of the site or services implies acceptance of any updated version.